Privacy policy
1 – Intellectual property and counterfeits

Eurofacto SASU is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, architecture, icons and sounds.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, without prior written authorization from Eurofacto.

Any unauthorized use of the site or any element it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L. 335-2 and following of the Intellectual Property Code.

2 – Limitation of Liability

Eurofacto cannot be held responsible for direct and indirect damage caused to the user's equipment when accessing the site www.eurofacto.com.

Eurofacto declines all responsibility for the use that may be made of the information and content present on www.eurofacto.com.

Eurofacto undertakes to secure the site www.eurofacto.com as well as possible, however its responsibility cannot be called into question if undesirable data is imported and installed on its site without its knowledge.

Interactive areas (contact form or comments) are available to users. Eurofacto reserves the right to delete, without prior notice, any content posted in this area that would contravene the legislation applicable in France, in particular the provisions relating to data protection.

Where applicable, Eurofacto also reserves the right to question the user's civil and/or criminal liability, particularly in the event of a racist, abusive, defamatory or pornographic message, regardless of the medium used (text , photography …).

3 – Personal data management

Eurofacto gives particular importance to compliance with privacy protection rules. All the processing of personal data implemented within the framework of the accessible services complies with the local regulations applicable to the protection of personal data and in particular the provisions of the law "Informatique et Libertés" of January 6, 1978 as amended and the General Regulations on Data Protection (EU Regulation 2016/679) or "GDPR".

Eurofacto does not collect more personal data than that provided by the user himself during his communication with our services: written or telephone contact with our customer service, filling in the contact form, creation of a customer account.
These data (surname, first name, address, email address, password, telephone number) are kept and used exclusively for the customer relationship (request for quote, order, after-sales service, etc.) and requested service by the user.
Under no circumstances are these data likely to be made available to a third party.

Storage of data: these are kept for a period that does not exceed the period necessary for the purposes for which they are collected and processed, in accordance with the applicable national and European regulations.
Most data (e.g. information from your customer account and order history) is kept as long as you are an "active" customer and for a period of 3 years from your last activity, or until the exercise of your rights as you request.

Data protection: we collect certain browsing data (IP address, connection and browsing data) to enable us to ensure the security of our services and to detect, avoid or trace any attempt at malicious intent or intrusion computer or any violation of our Terms of Service.

In accordance with the provisions of law 78-17 of January 6, 1978 as amended, the user of the site www.eurofacto.com has the right to access, modify and delete the information collected. To exercise this right, you can send your request to the email address hello@eurofacto.com.

4 – Hypertext links and cookies

The website www.eurofacto.com contains hypertext links to other websites and disclaims all liability regarding these external links or links created by other sites to www.eurofacto.com.

Browsing on the site www.eurofacto.com is likely to cause the installation of cookie(s) on the user's computer.

A "cookie" is a small file that records information relating to a user's navigation on a site. The data thus obtained makes it possible to obtain attendance measurements, for example.

You get the choice whether to accept or refuse the cookies by changing your browser settings. No cookies will be placed without your consent.

Cookies are saved for a maximum of 13 months.

5 – Applicable law and attribution of jurisdiction

In accordance with the applicable regulations on the protection of personal data, you may, at any time, exercise your rights of access, rectification, deletion of data concerning you as well as your rights of limitation and opposition to the processing and the portability of your personal data. In addition, you have the legal right to define directives relating to the fate of your personal data post mortem. These rights can be exercised by email to the address hello@eurofacto.com, or by post to the address: Eurofacto – 84 rue Crevel Duval – 92500 Rueil-Malmaison – France. Please accompany your request with the elements necessary for your identification (surname, first name, e-mail, customer reference) as well as any other information necessary to confirm your identity. For certain specific services, it is possible to exercise your rights directly online (management of newsletters, management of your customer account, management of your reservations and quotes, etc.). You also have a right of appeal to the Commission Nationale de l'Informatique et des Libertés in the event of a violation of the applicable regulations on the protection of Personal Data by consulting the website at https://www.cnil. fr/fr/.

Any dispute in connection with the use of the website www.eurofacto.com is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Nanterre.